We are in the season of Christmas gifts and, unfortunately, sometimes it can happen that you do not like the gift you have been given, that your gift has not fully penetrated that person or that you simply want to return an Apple product that you have bought for this Christmas and that finally you do not want to stay. Therefore, in this post we tell you how you can do it without complications.
Apple Return Policy
Apple stands out for many things, but without a doubt, one of them is the great customer service it has, and this includes, of course, the returns of products that you have purchased both in physical stores and through the website. . In this sense, it is difficult to find a manufacturer that offers users such flexibility and such a favorable return policy.
The Cupertino company offers users up to 14 days of trial on all their purchases, that is, that you can buy an iPhone, use it for 14 days and return it without problemsOf course, as long as it is in perfect condition and has no damage. Now, this changes slightly in the Christmas period, since all the purchases made between November 4 and January 6 can be returned until January 20In other words, in this case the situation is even more favourable.
In addition, you have to keep in mind that when returning the product they will not put a single hit on you, neither on the web nor even in physical stores. Of course, the return of the money is not immediate, since from the time Apple gives the order until your money appears again in your account, it can take up to 5 working days.
Steps to return an Apple product
Once you know Apple’s return policy, it’s time to tell you what you have to do if you want to return an Apple product. You have two ways to do it, through the Apple Store online itself, or by going to a physical store. If you finally opt for this second option, it is essential that you have the purchase invoice, either physical or digital.
- Return in physical store. To carry out a return through a physical store, all you have to do is go to your trusted Apple Store, with the product and the invoice for said purchase. There they will kindly assist you and proceed to make the return as long as the product is in perfect condition and, of course, you are within the period to be able to make said return.
- Return through the Apple Store website or app. The steps to follow to make an online return are not much more complicated than those you have to follow in a physical store. To do this, all you have to do is enter the website or the app, go to your orders, select the product you want to return and start the return. Once you do this, you just have to follow the steps indicated by Apple to schedule a collection of the package or be the one who takes it to a collection point. You have to keep in mind that in this case the return of your money will take longer, since until your package arrives at Apple and they verify that everything is fine, those from Cupertino will not proceed to issue the refund order.