Emirates bets on Apple and becomes the airline you will want to fly on

Emirates Airlines, the airline known for its commitment to luxury and excellence, has launched its ‘A Device‘, equipping more than 20,000 cabin crew members with Apple devices. We will tell you what this movement on the part of the company consists of.

This project has seen an investment of more than 32 million dirhams (8.7 million euros) in the last year, transforming the way the airline serves its passengers and also the way the team is equipped.

What is Emirates’ program to include Apple?

The ‘One Device’ program wants to make a difference and innovate in the field of on-board technology. More than 7,000 Emirates cabin crew members will be equipped with iPhones on all 450 daily flights within its global daily flight network. This move reflects the commitment to providing passengers with a seamless and technologically personalized experience. Emirates could have chosen any other brand or ecosystem but its final choice was Apple.

By incorporating Apple technology into their daily routines, cabin crew members can offer more personalized service, with greater efficiency and accuracy.

In the past, Emirates airline has demonstrated its commitment to delivering top-quality services by working closely with its internal IT teams to develop customized applications based on traveler feedback. These custom apps are designed to enhance various aspects of the in-flight experience, such as simplifying meal ordering in Business Class or providing up-to-date flight connection and schedule information.

The reality is that this new strategy goes beyond improving the passenger experience; It also aims to improve cabin crew performance and safety. Emirates has ensured that its cabin crew members have access to 24-hour support. They will also be able to access ongoing training on how to use these devices. A commitment to ongoing training and support ensures passengers are in capable, knowledgeable hands throughout their journey. Technology, after all, is just a tool that users must learn to use if we want to get the most out of it.

Emirates is betting big but it is not the only airline that uses Apple devices

Emirates is not the only major airline to recognize the benefits of integrating Apple technology into its operations. In 2021, American Airlines announced its plan to replace all mobile devices used by frontline employees, including flight attendants and maintenance staff, with new iPhone and iPad models.Also United Airlines, one of the largest airlines in the world, has already deployed more than 120,000 Apple devices among its 85,000 employees. The company has created custom applications for iPhone and iPad, tailored to the specific needs of each division within the airline.

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