What do I do if the touch on my Apple Watch doesn't work?

With capabilities ranging from fall detection to heart rate monitoring and electrocardiograms, the Apple Watch has become an inseparable companion for many. However, as with any electronic device, users may occasionally encounter technical problems that affect their user experience. One of the most frustrating issues is touchscreen failure, which can significantly limit access to the watch's functions.

Why isn't my Apple Watch touchscreen working?

Before we dive into the more technical solutions, it's important to start with the most basic things. The buildup of dirt, grease, or debris on the screen of the Apple Watch may prevent proper touch detection. Therefore, the first step should be to carefully clean the screen and edges of the device, preferably with a soft, lint-free cloth that will not scratch the surface. Also, if you are using a screen protector, consider removing it temporarily to see if it is interfering with touch functionality. It's also important to make sure your hands are clean and dry when interacting with the device, as moisture or dirt on your fingers can affect the Apple Watch's haptic response.

If these initial steps don't solve the problem, it's time to take a look at more advanced solutions:

Restart Apple Watch

The act of restarting a device is always the first solution we should try, although it may seem overly simple, it is often surprisingly effective in resolving software issues that may be affecting the device's function. For restart apple watch, press and hold the side button until you see the option to turn off the device on the screen, and then swipe to turn it off. After a few moments, turn the watch back on by pressing the same side button until the Apple logo appears.

Use touch more carefully

If the problem persists, try changing the speed of your gestures. Fast, harsh taps may not register correctly, especially if there is a software error in the system. Performing slow taps and gestures can help the system better register the gesture until a software update is released that resolves the issue.

Unpair and re-pair your Apple Watch

Unpairing your Apple Watch from your iPhone and pairing them again can act as a “reset” for the connection between the devices, often fixing communication or software issues. Before unpairing, be sure to do a backup of your watch so as not to lose important data. You can then unpair the watch through the Watch app on your iPhone and follow the instructions to pair it again.

Change watch face

Although unlikely, sometimes a specific Apple Watch face can cause problems and cause the touch screen on our Apple Watch to fail. Changing to a different sphere may be a solution. To change your watch face, go to the Watch app on your iPhone and change it from there.

New Apple Watch Series 7 faces

Inspect the screen for damage

Take a look at the screen for scratches or cracks, especially if the watch has been dropped or hit. Even minor damage can affect the touch function of the device. If you find any damage, it may be necessary to seek device repair or replacement through Apple Support.

Contact Apple Support

If you have exhausted all the previous solutions without being able to get the Apple Watch touch to work, the problem may be more serious. In this case, the next step is contact Apple Support, who will be able to offer diagnostics, repairs or replacements if the device is under warranty or if you have AppleCare+.