What to do if the iPad does not turn on and has a black screen

If your iPad is not able to turn on, it may be due to a hardware (battery, screen, charging port, charger, power button) or software problem. Even if water has been spilled on it, the tablet may not boot to stay in safe mode. Even so, it doesn't have to be broken or damaged. Take note of the most used tricks that always work.

Charge it for hours

If you carry long time without turning on Your iPad may not be able to start because it has no battery. Even if you left it off with a full battery, leaving it off for several weeks can make it take longer to start. In this case, it is best to connect it to the original charging cable and wait for the bitten apple icon to appear.

Do not repeatedly press the power button while it is plugged in because it will not work. When you have sufficient battery to turn on, it will do so automatically and give you access to the main screen. You may be surprised that this failure happens on Apple devices, but it is a way to protect the health of the battery in the long term. If your iPad won't turn on, try this trick to find out if this was the fault.

Force restart

If you have charged the iPad and it still does not turn on, you can force it to restart. This can be done in two ways, depending on whether you have a power button or not. If is one Regular iPad, mini or Air:

  • Press and hold the power buttons next to one of the sides for 10 seconds.
  • The Apple logo will appear.

If you have a iPad Pro or other model without a start button, the steps to follow are:

  • Press and quickly release the volume up button.
  • Press and release the volume down button.
  • Then, press and hold the power button until the Apple logo is displayed.

Two things can happen: either it turns on or it doesn't. If not, or if the screen with the Apple icon freezes, you will have to try other solutions.

ipad won't turn on restart

Recovery mode

If none of the above works, this solution may be what you need if the fault is in the software. It is a somewhat more complete process, but easy to try if we want to fix the iPad not working. You'll have to reinstall the entire softwarebut you won't lose the data because iTunes will keep it saved.

To enter recovery mode you have to follow the following steps:

  • Connect iPad to a computer and log in iTunes. We recommend that you have the most recent version of iTunes so that it works the first time.
  • Press and quickly release the volume up button, and then do the same with the volume down button.
  • Now press and hold the power button until you see “Qoner iPad in recovery mode” on the screen.

If none of this works, it is advisable that you go to Apple technical service to solve the possible failure. Please note that attempting to fix it yourself or taking it to an unauthorized expert may void warranty.

Tricks to prevent it from happening

If you have gotten the iPad to turn on and you don't want it to happen again, you can keep these tips in mind:

  • Always charge iPad when the battery is low. below 20% or if you have used it for many hours.
  • Don't put it in sleep mode if you are going to spend several days without using it. It is better to turn it off and take care of the health of the battery.
  • Prevents it from falling water and do not take it to wet places (such as the bathtub or swimming pool).
  • Use the accessories original load and keep operating system updates up to date. This will reduce possible failures.